Effective September 30, 2026
1. Who may use TROSS
You must be at least 18 years old and legally able to enter a contract to purchase, preorder, subscribe, create a parent account, or accept these Terms. Children may use TROSS products and child-facing app features only with the permission and active supervision of a parent or legal guardian.
You agree to provide accurate, current information and to protect account and order credentials. You are responsible for activity under your account and for ensuring that each child profile is used only as authorized.
2. Product safety and adult responsibility
Golf clubs, balls, nets, mats, tees, and training accessories can cause serious injury, death, or property damage. Adult supervision is required. Before setup or use, you must read and follow the Safety & Proper Use instructions and all manuals, warnings, labels, recall notices, facility rules, and product-specific directions supplied with the equipment.
You are responsible for selecting and controlling a suitable practice location, establishing clear swing and ball-flight zones, inspecting equipment before use, choosing the appropriate ball, keeping people and property outside hazard areas, and stopping unsafe use. Use only soft practice balls indoors. A net reduces risk but does not eliminate the possibility of a miss, rebound, penetration, collapse, or failure.
3. Prohibited uses
You may not use TROSS products or services:
- to strike, threaten, frighten, or injure a person or animal, or to damage property;
- without required adult supervision or in an area without adequate clearance and containment;
- while impaired, distracted, or using equipment that is damaged, recalled, improperly assembled, or unsuitable for the player;
- contrary to instructions, warnings, facility rules, law, or the intended recreational and instructional purpose;
- after unauthorized modification, repair, alteration, resale labeling, or removal of safety labels;
- to copy, scrape, reverse engineer, disrupt, misuse, or gain unauthorized access to the website, app, accounts, content, or systems.
4. Ordinary sporting risks
Golf and golf practice involve ordinary risks, including being struck by a club or ball, slips, falls, strains, overuse, equipment movement, rebounds, and damage caused by an errant shot. To the extent permitted by law, an adult who voluntarily participates or permits a child to participate accepts the ordinary and inherent risks that remain after reasonable safety precautions are followed.
This section does not release or limit any claim or liability that cannot legally be waived, including rights arising from a defective product, gross negligence, willful misconduct, or other non-excludable responsibility.
5. Products, sizing, and availability
Images, colors, measurements, contents, specifications, packaging, app features, and delivery estimates may change before fulfillment as products are finalized, tested, or improved. We may substitute a component only when it is reasonably comparable or better, and we will disclose a material change before collecting a remaining preorder balance when required by law.
Height-based recommendations and apparel selections are guidance, not a guarantee of fit. The adult purchaser is responsible for providing accurate player information and reviewing the final selection before fulfillment. Products are subject to availability, quantity limits, and applicable shipping restrictions.
6. Prices, preorders, payment, and taxes
Prices are shown in U.S. dollars unless stated otherwise. Taxes, shipping, and any disclosed charges may be added where applicable. A preorder deposit reserves a place in the first production run; it is applied toward the displayed preorder price and is not an additional fee. The deposit remains refundable until the remaining balance is collected. Additional terms appear in the Refund & Preorder Policy.
Payment processing is provided by Stripe. TROSS does not receive or store your full card number. You authorize the amount displayed at checkout and represent that you are permitted to use the selected payment method. We may cancel or refund an order affected by suspected fraud, pricing or technical error, legal restriction, product discontinuation, or inability to fulfill.
7. App access and subscriptions
Included app-access periods begin as described at activation or fulfillment. Any paid subscription begins only after a separate, clear opt-in. If you select an automatically renewing plan, the price, billing period, renewal terms, cancellation method, and any trial terms shown at enrollment become part of these Terms. You may cancel future renewals through the method presented with the subscription; cancellation does not ordinarily shorten access already paid for unless required by law.
App lessons, quizzes, plans, scores, and progress indicators are educational and motivational tools. They are not medical advice, physical therapy, injury prevention, professional club fitting, or a substitute for qualified in-person coaching and responsible adult judgment.
8. No promise of results
TROSS does not promise that any player will achieve a particular skill level, score, handicap, ranking, team placement, scholarship, health benefit, injury outcome, or amount of progress. Results depend on the player, supervision, practice, instruction, equipment fit, environment, and many factors outside TROSS’s control.
9. Ownership and acceptable use
The TROSS name, bird mark, website, app, videos, lessons, quizzes, graphics, software, and other content are owned by or licensed to TROSS and protected by intellectual-property laws. TROSS grants you a limited, personal, non-exclusive, non-transferable, revocable right to use the services for their intended family and instructional purpose. You may not commercially reproduce, distribute, publicly perform, resell, or create derivative works from TROSS content without written permission.
10. Service availability and third parties
We may change, suspend, or discontinue website or app functions for maintenance, security, legal, technical, or product reasons. We do not guarantee uninterrupted or error-free operation. Third-party services—including payment, analytics, hosting, email, and app-store services—may be governed by their own terms and may experience outages outside TROSS’s control.
11. Warranties and disclaimers
Any written product warranty supplied at fulfillment controls for that product. Except for an express written warranty and to the fullest extent permitted by law, the website, app, content, and services are provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.
Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, these exclusions apply only to the extent legally permitted. Nothing in these Terms limits any mandatory consumer warranty or remedy.
12. Limitation of liability
To the fullest extent permitted by law, TROSS Golf, LLC and its members, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, data, goodwill, or business opportunity, arising from use of the website, app, content, or products.
To the fullest extent permitted by law, TROSS’s aggregate liability arising from a product, order, service, or these Terms will not exceed the amount you paid TROSS for the specific product or service giving rise to the claim. These limitations do not apply to liability that cannot legally be excluded or limited, including liability for gross negligence, willful misconduct, a defective product where applicable law forbids limitation, or death or personal injury where limitation is prohibited.
13. Responsibility for misuse and third-party claims
You are responsible for injury, damage, loss, or claims caused by your intentional misconduct, prohibited use, unauthorized modification, material violation of these Terms, failure to supervise, or failure to follow safety instructions. To the extent permitted by law, you agree to defend and indemnify TROSS from third-party claims arising from that conduct.
This obligation does not apply to the extent a claim is caused by TROSS’s gross negligence, willful misconduct, defective product, or another responsibility that cannot legally be shifted to you.
14. Governing law and disputes
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules, except where mandatory consumer law requires otherwise. Before filing a formal claim, the parties agree to make a good-faith effort to resolve the issue using the contact information on the order confirmation or at trossgolf.com. Any court proceeding must be brought in a court with lawful jurisdiction, and nothing here prevents either party from seeking emergency or legally protected relief.
15. Changes, severability, and entire agreement
We may update these Terms prospectively by posting a revised date. Material changes affecting an existing paid order will be communicated when required by law. If any provision is unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will continue. These Terms, the Safety & Proper Use instructions, the Refund & Preorder Policy, checkout disclosures, and any written warranty form the agreement concerning the covered subject matter.